Pitney Bowes Says Ransomware Behind System Outages

Mailing equipment manufacturer Pitney Bowes says it has been hit by file-encrypting malware, disrupting customers’ ability to use many services. But the firm says that no client data appears to have been compromised.

The company, based in Stamford, Connecticut, offers a number of mailing and postage services, including manufacturing widely used postal meters and shipping software.

“At this time, the company has seen no evidence that customer or employee data has been improperly accessed,” Pitney Bowes says in a statement posted on its website.

But it says that as a result of the ransomware attack, many of its online offerings remain inaccessible, including customers’ ability to access its postage supply web store as well as to automatically upload envelope-printing transactions from machines, which they typically do at least once every day and once daily after hours.

“If you have funds on your meter you will be able to process mail,” the company advises postage meter users. “Until the system is restored you will not be able to refill your system.”

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Source: Pitney Bowes Says Ransomware Behind System Outages